How Mugengo protects your data

1. Overview

Khoa (Kevin) Ly (“Mugengo”, “we”, “us”) operates the Mugengo landing page, waitlist, and TestFlight beta. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our products and services.

By accessing Mugengo you agree to the practices described here. If you disagree, please stop using our services.

2. Information we collect

We only collect the data we need to operate and improve Mugengo.

• Contact information such as email addresses submitted to the waitlist or when you contact support.
• Account and authentication details provided through Supabase when you access gated features.
• Usage data including pages viewed, feature interactions, device information, and crash diagnostics that help us keep the experience reliable.
• Learning preferences and saved content generated when you interact with the language immersion tools.

3. How we use information

We process your information to deliver the product you requested and to keep improving Mugengo.

• Provide waitlist updates, TestFlight invitations, and transactional notices.
• Personalize content recommendations and study materials.
• Monitor performance, prevent abuse, and protect the security of our infrastructure.
• Conduct product research and roadmap planning based on aggregated insights.
• Comply with legal obligations and enforce our terms of service.

4. When we share information

We do not sell your personal information. We only share it in limited situations:

• With trusted service providers (e.g., Supabase, analytics, email delivery) who act on our instructions and meet comparable security standards.
• If required by law, regulation, or to respond to valid legal process.
• In connection with a merger, acquisition, or financing, subject to appropriate safeguards.

5. Data retention & security

We retain personal information only as long as necessary for the purposes outlined above and delete or anonymize it when it is no longer needed.

We apply industry-standard safeguards—including encryption in transit, access controls, and continuous monitoring—to protect your data. No method of transmission or storage is entirely secure, so we encourage you to contact us immediately if you suspect unauthorized access.

6. International data transfers

Mugengo is based in Australia but uses global infrastructure. When data moves across borders we rely on contractual commitments and technical safeguards to maintain equivalent protection.

7. Your choices & rights

Depending on where you live, you may have rights to access, correct, export, delete, or object to certain uses of your information. You can exercise these rights by contacting us. We may need to verify your identity before fulfilling a request.

You can unsubscribe from marketing emails at any time by using the link included in each message.

8. Children

Mugengo is not directed to children under 13, and we do not knowingly collect data from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Updates & contact

We may update this policy to reflect product changes or legal requirements. We will revise the “Last updated” date and, when changes are material, notify you through the site or email.

Questions or requests? Email us at hey@mugengo.app.